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March 29, 2008

Media Re:Public 2

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Some other observations from the day:

Paul Steiger, former Managing Editor at the Wall St Journal, has launched ProRepublica - an online investigative journalism site.

Lisa Williams from PlaceBlogger had uploaded her slides to Flickr and played them off the site. Some great observations:
"Problems are distorted and global; Media is consolidated and local"
"News organisations take things that are free and add value; Web organsiations take things that cost and make them free"
"Community is shared, lived experience; News is a tiny fraction of that lived experience"
And "Don't wait for Google to invade your newsroom - launch a counter-invasion. Join Google!"

Solana Larsen predicted there would be no Foreign Correspondents by 2013 - international events reported by those who live there. I agree the model of Foreign Correspondent is becoming rapidly outdated and needs re-inventing, not least to have authenticity with the subject which is lacking from many blow-dried parachute journalists.

Jonathan Krim of the Washington Post called for an end to "He Said, She Said" journalism in favour of declarative journalism where reporters say what they really know rather than ascribe it to others. I suggested that as long as journalism was evidence-led and transparent, reporters could already say anything they wanted. It's called objectivity (based on evidence or fact) as distinct from impartiality (absence of bias).

A great demonstration of Helium from Mark Ranalli - very interesting CitJo site. Peer based rating leads to true meritocracy in articles offered. They have 100,000 writers, and amassed a million articles in 15 months. Effectively they outsource the editorial process and allow peer review to ensure quality rises to the top.
They are also working with the Pulitzer Centre on supporting a number of projects designed to engage those who are currently un-engaged in issues. The most impressive seemed to be a multimedia project: Hope (living and loving with HIV in Jamaica)

Doc Searls also walked us through his VRM project and the RelButton which could redefine our relationship with vendors....

Media Re:Public

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A really stimulating 24 hours at the Berkman-Annenberg conference on Journalism and the net.

Also being blogged by Ethan Zuckerman, David Weinberger, Charlie Beckett, David Cohn, and Martin Moore among others. This was a campfire gathering of some of those most engaged in the challenges of serious journalism and participation/collaboration.

Headlines for me.

Manuel Castells:
The link between power, democracy, communication and the media.
Power is asserted through the construction of meaning in people's minds - it is a relationship and democracy is the set of rules by which it develops. Communication delivers meaning - emotions are fundamental in the construction of meaning. (Examples, "War on Terror" the Green agenda, the way women think about their social role) Media is the battleground where politics is played out.

The rise of social media (self communication) has become a decisive instrument in society - but paradoxically it is owned by corporate media (eg MySpace). Corporate media has to commodotise Freedom of Expression or face being subverted. Social Media has the ability to overthrow governments (cf: Spain 2004). The amount of content is so huge that even if the high value/quality material is a very small proportion, it's still significant.

Roberto Suro:

Need to focus on outcomes not Needs - does journalism have outcomes that make democracy better?
Journalism's social functions reflect time and place and evolve, affected by the way information is used, relations between journalism and government, journalism and the public. Should the goal be to produce highly informed elites or to move the masses? This has been a dilemma since the Founding Fathers (citing Hamilton v Jefferson) and is still reflected in bloggers denouncing media gatekeepers and the professional media citing the importance of their specialist skills.

Revolutionary fervour now in decline and we can recognise that social media and professional media can co-exist and support each other.

David Weinberger:

Many metaphors or frameworks for the web are too comfortable: "Ecosystem" suggests a natural balance where there is none, "Pro-Am" suggests money is key where really it's quality, "Info Flow" - news and journalism is about more than pure information.

He prefers "Abundance": We don;t know how to deal with an abundance of the good, control doesn't scale. "In an age of abundance of good the struggle is over metadata". We now have an abundance of metadata (where in old classification systems there was very little). This places more power in the hands of the reader, the public.

Metadata affects the mix of sugar and castor oil - how you tempt people to take the medecine, news that they might not choose but which an elite think is good for them. (Hammocking in TV) Those days have gone.

John Kelly:

Showed his work in mapping blogs and their relationship to other media and the links between them all. It reveals unexpected concentrations and pockets of interest. His maps show a network structure around what people are doing and talking about online.
He's mapped a number of languages including the Iranian blogosphere - main clusters of interest: poetry, secular - expat reformists/ conservative-religious. Most Iranian blogs are visible in spite of the authorities blocking some.
Ethan took better notes:

His analysis shows that different types of media have different attention patterns: mainstream news stories tend to peak very quickly, while wikipedia articles are linked over very long periods of time. YouTube videos tend to peak as quickly as mainstream media, with a small exception for videos that truly go viral. Kelly believes it may be more common for videos to be put on YouTube by people attempting to set agendas in mainstream media - they seed YouTube, then point to it as a way of arguing that “the bloggers are talking about a story”, even though they’ve planted the story.

March 28, 2008

California Dreaming

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Im in the Los Angeles sun for some business meetings - and also to attend "Media Re:public" a conference looking at the collision of journalism, social media and politics organised by the Berkman Center and the Annenberg School for Communication.

I was invited to give the opening address - which has been blogged by Ethan Zuckerman. and by David Weinberger.

Pictures on Flickr courtesy of Fabrice Florin of NewsTrust.

There's a full day of discussion tomorrow which I'll post about. It should be good, as delegates include, as well as Ethan, Dan Gillmor, David Weinberger, Doc Searls, Solana Larsen, John Palfrey, John Bracken, Susan Mernit, Martin Moore, Neil McIntosh, Mark Jones, Charlie Beckett and one or two others of my regular RSS feeds.....

March 14, 2008

New Forms of Collaboration

Later this month I've been asked to speak at a seminar organised by the Berkman Center on new forms of collaboration in journalism. It was at a similar event three years ago that Jay Rosen laid to rest the debate about Bloggers v Journalists (although of course some echoes of that false argument still rattle around). This time I would like to lay to rest some of the debate about UGC and citizen journalism - but go further. I have some BBC examples to talk about, but would like to go wider. Where is Networked Journalism taking us? What are the best examples? What new forms of collaboration are on the horizon? What will a data-driven web enable? If you have any thoughts or examples I'd love to hear them - and of course you'll get full credit.

March 04, 2008

It's all about pictures

Everywhere I turn people are talking about video on the web.  You Tube is about to take live feeds. What took the TV industry 40 years (to move from scheduled to live services) has taken them about 18 months. SImilarly, everyone is playing with Qik - which allows you to live stream from your mobile phone and your audience to chat and message as you do so. Disappointing content so far however. (Apart of course from Robin at Cybersoc who has been playing with it...)

Qik

The Guardian two weeks ago featured DiggNation and BoingBoing TV as examples of the boom in new online video programmes.

Then there are sites like NextNewNetworks which allows people to effectively produce and schedule their own content.

Or if you want to engage with the broadcasters, for £60 you can become an Executive Producer at HaveYouGotTheNerve TV and collaborate on new formats and - maybe - get them commissioned.

And of course blogging is going video - with Seesmic and YahooLive for example. ("Yes this is what my built in webcam from my laptop on my desk looks like!")

All on top of aggregators like Blinkx, LiveStation or Internet TV like Joost.

On the other side of the ledger, Doughty St TV seems to have stopped at the end of last year presumably as its funder decided not to go on paying the bills, and some commenters think very few people are watching.

(ALthough the FT disagrees...talking about "websites such as vidShadow, Veoh and Youku dominating the list of the fastest growing websites in the UK. )

Dangerous to generalise, but the success of the BBC's iPlayer with half a million streams a day, suggests the appetite for online video is growing.

It's early days: easy to predict that video would be part of the next wave, much harder to get it to work in a strong and economically viable way.

However, it will happen, and it contributes to making online conversations more compelling and faster.

Basically, assume we can soon all be on air, live, to the world all the time. Wasn't there a movie about that?

Any other good video experiments? Please post below...

[UPDATE: Here's some more to try - launch your own channel with Mogulus.com - Live and recorded video, or Blogtv.com - you bring the webcam they "bring the stage"...or ustream.com, live webcasts streamed. And Rory Cellan Jones reviews FLixwagon on the BBC Tech Blog, dot.life. Blogging has gone video - we just need to find the ones worth watching.]

And try just watching the live stream of any of hundreds of channels on LiveNewsCameras.com or ChooseandWatch.com - please note not all of them legally streamed.

February 27, 2008

Not yet a two way street..

Neil Thurman of City University has sent me the headlines of a study he has just completed on User interaction with news websites. It will be published in New Media and Society and is available from his University page.

Headlines:

Major news websites are struggling to make the most of readers' contributions due to factors such as the costs of moderation and the varying quality of user-generated content (UGC), whilst in return readers are not fully engaging with the UGC initiatives.

Thurman found that 'popular' debates on the BBC News website's 'Have Your Say' attracted contributions from just 0.05 per cent of the site's daily unique audience, and one fifth the page views of  'popular' news stories.
 
The research showed that the slow uptake of UGC by some editors was due in part to worries over legal liabilities. Furthermore most publications insisted on moderation because of concerns over: spelling, grammar and decency; duplication; unbalanced views; and a lack of newsworthiness amongst contributions. These issues had caused some websites to drop UGC altogether.

 
Allf Hermida discusses the findings at Reportr.Net

I'm not surprised - interaction has always been a minority sport. Reading key news websites it's easy to see there is often a tight community of regular commenters who represent a fraction of the total readership.
But this doesn't undermine the value of news organisations being open and responsive.

[UPDATE: Shane Richmond takes him to task for being out of date....and me for being uncritical!}

January 30, 2008

Mind your language

Some interesting discussion of online etiquette and abuse from British columnists. Started by David Aaronovitch in The Times:

One reason for this libellous intemperance is the odd anonymity conferred by the internet, and the peculiar sense of indemnity it seems to offer.

Picked up by Linda Grant in The Guardian:

What, if anything, can be done to reclaim political discourse? Bullies can rarely be shamed into admitting that they have done anything wrong. Perhaps the only way is to stand up to them collectively, for people of sharply differing political opinions to cross the lines of debate and join with others with whom they do not agree on a particular question, to insist that the venom, spite, stereotyping and demonisation are not welcome.


And continued by Madeleine Bunting also in The Guardian:

Aggression, abuse and contempt are now the normal currency of debate among strangers on blogs.

It reminded me of a comment in Bill Keller's recent Hugo Young lecture on the recent tone of political debate in the US:

the tone of public discourse in my country has been nasty. It has been nasty by design; dividing the electorate into mistrustful camps and pandering to their fears ...

And somewhere else, I can't now find, there was a reference to the rarity these days of respecting someone else's right to disagree with you...(I'll find it and update!)

(This blog, thankfully, is in the minor league and attracts few comments. I welcome debate and discussion and generally feel a bullying tone simply backfires on the commenter. I've only had a couple of ranting and abusive contributions where, as it's a personal blog and not a professional one, I reserve the right to simply delete and block them...It's quite satisfying.)

January 26, 2008

Davos 08

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For the first time in 7 years I'm not at the World Economic Forum in Davos (in spite of the Daily Mail reporting otherwise). I hear it's downbeat with concern about the economic outlook. There's a surprise.

However, they have pushed forward their reachout campaign via videoblogging in particular. It doesn't capture the real business of the conference, but it at least makes it feel more accessible.

Try You Tube

or Buzzmachine where Jeff Jarvis (and Robert Scoble) are busy using their mobiles to videoblog.

or Loic Lemeur on Seesmic

or David Brain's twitter round-up at SixtySecondView

(PS: Im delighted to read that Howard Stringer, the CEO of Sony, agrees with me about mobile..."it will be the platform for everything"...)

[Photo by Jean-Bernard Sieber via Flickr]

December 13, 2007

Facebook, Politics and the Middle East

Analysis from BBC Monitoring:

When it comes to Facebook, most users think of "poking", adding random "friends" or perhaps spying on an acquaintance on the popular social networking site. However, in some Middle Eastern countries where governments' grip on the media is tight Facebook has acquired social and political significance. For many Arab governments it is proving to be a challenge.

Syria has taken the lead in blocking the website. Users in Gulf countries like the UAE and Saudi Arabia are worried that their authorities could follow suit. In other Middle Eastern societies with a tradition of a free but fragmented media, like Lebanon, Facebook has been turned into a political platform by supporters of rival parties.

Syria

Lebanese Al-Safir newspaper said on 19 November that blocking the website in Syria was due to fears that Israelis are enlisting in the Syrian network, of which users have the option to become members when registering for the site.

"I do not believe this" said blogger Joshua Landis. "Facebook has become a virtual civil society in Syria. Many civic groups sprung up overnight and became popular with thousands; groups about preserving the old city, getting back the Golan Heights, supporting civil marriage, women's groups, art associations, and you-name-it," he wrote.

Another blogger, Golaniya, says Facebook has facilitated a cultural stirring in Syria because "people are starting to organize their interests in concerts, galleries, conferences, plays and screenings". "Even though I am not a big fan of this website, I along with some users learned how to use it to promote my projects," said the blogger. The Damascene blog mockingly notes: "Facebook has joined the windmills that our leaders in Syria are fighting. They want Syria's face to remain black."

A quick glance at the Syria network, which has more than 29,000 members, finds a vibrant online community discussing sensitive issues in Syria. One group called "Syria without Iraqis" bluntly discusses and complains about the problem of the Iraqi refugee influx into Syria. Another online petition calls on the Syrian authorities to intervene and rescue a woman allegedly threatened with an honour killing.

Many are linking the sudden cabinet reshuffle, which replaced the communications minister on 8 December, to criticisms over banning an increasing number of websites in Syria, from YouTube to Facebook.

Gulf, Egypt

Thousands have already joined groups like "Say no to blocking Facebook in the UAE" or "We hope they don't block Facebook in Saudi Arabia". Many of the groups and postings in Arab networks, which are predominantly in Arabic, voice support for governments or are religious in character; however, a minority are raising very volatile topics.

Taboos are being broken, not only politically but also socially. Facebook is facilitating social and sexual freedoms in very conservative societies. The "Single and Looking in Saudi Arabia" group has more than 1,600 members. Several Arab gay and lesbian groups have mushroomed to advocate rights or just simply create a space for the outlawed community. There is even more than one group solely for Saudi homosexuals.

On the other hand, religious users have a strong presence on the website's pages. In Egypt for example the most popular groups seem to be of a religious nature. The "I am Muslim and Proud" group has more than 76,000 members. In groups such as "the Quran is the most perfect book" and "God willing, gain a million rewards from Allah" members share religious videos, articles and prayers. They discuss topics ranging from whether abstinence "is practical in this day and age" to the hijab to how realistic it is to establish a Muslim caliphate.

Lebanon

In Lebanon, Facebook has been used as a platform for propaganda and political bickering by supporters of rival political groups. While one group thanks former Lebanese President Emile Lahhud, another discusses how Lebanon misses assassinated leader Rafiq al-Hariri.

A group called "Government versus the Opposition: The Race to 100,000" says that it is difficult to tell which political camp has more supporters in Lebanon. "No one can be sure but on Facebook we will find the answer," says the group's creator.

Other than groups, the 166,984-member Lebanon network has an active discussion board. Supporters of Lebanese parties exchange insults about their leaders. Even leaders' wives have not been spared the obscenities. The sectarian divide cannot be missed, with Sunnis accusing Shi'is of betrayal of Islam and Christians accusing Muslims of seeking to eliminate their role.

No such thing as Palestine?

A form of cyber warfare has also been fought on the pages of Facebook. As the Jerusalem Post reported on 9 October, there was confusion by Facebook administrators on whether to include "Palestine" on the list of countries from which users could choose when registering for the site. Facebook included it on the original list of countries "but mysteriously took it away in October 2006", said the newspaper.

This led to the fury of Palestinian supporters. Tens of thousands signed petitions and reacted by joining groups like ""Israel" is not a country! De-list it from Facebook" and "No Such Thing as Palestine?.. REALLY!?"

Facebook "re-added Palestine to the list of countries in early 2007. No press release was ever issued by Facebook regarding either the elimination or the reinstatement of Palestine", said the Jerusalem Post.

Facebook remains mostly a social networking site to write short messages, share photos and play games about pirates and zombies. The significance of the website's impact on cultural and political life in the Middle East is debatable.

Facebook defines itself on its homepage as "a social utility that connects you with the people around you". There is evidence that users in many Arab countries do not think their governments share the same goal.

Monitoring research 11 Dec 07

December 12, 2007

Quotes of the Year

Some of the quotes I noted through the year - feel free to add your own favourites..

Newspapers, including at least a few very good newspapers, will survive, simply put, because of that basic law of market economics: supply and demand. The supply of what we produce is sadly diminishing. And the demand has never been greater.
(Bill Keller - Hugo Young Lecture)
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"It seems to be a great time to be starting out in journalism. Just don’t ask advice from anyone who has been in the business for more than five years."
(Saul Hansell - NYT Blog)
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You can get junk food on every high street. And you can get junk journalism nowadays in
every outlet there is. But just as there is now a movement for Slow Cooking, I should
also like to see more of a demand for Slow Journalism
(David Leigh - inaugural City Uni lecture)

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The adjustment we’re being asked to make is to a world of increased access, new competition and different business models. It’s not about easing onto the obit page.
The journey to the next generation news begins with us believing in ourselves and what we do.
(Tom Curley - speech)
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the people of Burma "demonstrated that the tools of information technology can have a strong impact on the global coverage of events as they are unfolding and sometimes on the events themselves. The events in Burma also provide a chilling example of the limitations of the internet, access to which was ultimately vulnerable to the unilateral choices of a repressive regime.."
(OpenNet report into internet shutdown in Burma)

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we are too willing to surrender privacy for an illusory sense of emotional connection and security. Perhaps we will realise what a poor bargain we have struck only after it is too late.
(Jeffrey Rosen - Spiked Online)
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It's not an appeal to better standards, it's not an appeal to quality or tradition. It has no aspirations to honour. It's disingenuous to the core, manipulative of the people, anti-progressive, cynical and hypocritical.
(Tom Coates on Andrew Keen)

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I lived through things which before I would have struggled to imagine and maybe, in the end, I will be stronger for that. I have gained too a deeper sense of the value of freedom. Perhaps only if you have ever been some kind of prisoner, can you truly understand its worth.
(Alan Johnston on his release)
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the fear of missing out means today's media, more than ever before, hunts in a pack. In these modes it is like a feral beast, just tearing people and reputations to bits. But no-one dares miss out.
(Tony Blair speaking at the Reuters Institute)

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"Online is where the action is...print is there to amplify. Social networks are the new cities;most news breaks very quickly on these networks."
(Mario Garcia - World Editors Forum)
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"News stories should answer questions and tie up loose ends. Blogs should pose questions and leave some ends dangling to encourage debate."
(Kevin Anderson - The Innovation Forum)

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Our sense remains, too, that traditional journalism is not, as some suggest, becoming irrelevant. There is more evidence now that new technology companies have had either limited success in news gathering (Yahoo, AOL), or have avoided it altogether (Google). Whoever owns them, old newsrooms now seem more likely than a few years ago to be the foundations for the newsrooms of the future. But practicing journalism has become far more difficult and demands new vision. Journalism is becoming a smaller part of people’s information mix. The press is no longer gatekeeper over what the public knows. Journalists have reacted relatively slowly. They are only now beginning to re-imagine their role.
(State of the News Media 2007)
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the internet is "a mass medium providing mostly illusory interactivity and mostly illusory diversity....
"The evolution of the online news agency has laid bare the news industries' near total dependence on a few wholesale news providers and the limitations on public discourse that it inevitably yields."
(Leeds University research into dominance of news agencies on the internet)

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"Bloggers suffer from Obsessive Compulsive Disorder, journalists suffer from Attention deficit disorder."
(Arianna Huffington at WEF)

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